Frequently Asked Questions

Read through our FAQs below, and if you have any further questions, please let us know.

Your online security is our priority.

 

At Community Church of Hudson, we use an online database called Fellowship One. Their system allows us to provide access to your contribution records and allows you to make donations online. They provide all of the security for the system. This system is used by churches throughout the country and has been fully tested by them.

 

When you create your account, you will determine your own login id and password. If you forget your login id or password, you can have the system email it to you by entering the email address that you used when you created your account. If you need help or cannot remember the email address you used, you can contact our finance team at GeorgeW446@aol.com. You can also change your password at any time.

 

You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled. Once the contribution has been processed, however, it cannot be cancelled. If you have any problems or questions related to this, please contact our finance team at GeorgeW446@aol.com.

What types of bank accounts can I give from?


You can give online from your checking account, MasterCard, Visa, or Discover.

Are there any fees involved with giving online?


Not to you. You will not pay any fees with an online gift. Community Church of Hudson will pay the transaction fees, which is normally $.50 per transaction from your checking account, or about 3.00% of each transaction from your credit or debit card.

Can I make a one-time contribution?


Yes. The system allows you the option of either making a one-time contribution or setting up a recurring contribution. For a one-time contribution, you can designate that the contribution should be made immediately or, for both one-time and recurring contributions, you can schedule the contributions to come out of your bank account or credit card on the date(s) specified by you.

 If I want to set-up a recurring gift, what are my options for frequency of my gift?


For recurring gifts, you have the option of giving weekly, twice a month, every two weeks or once a month.

Can I change my personal information or the amount or the frequency of my gift once I have set it up?


Yes. You can change or cancel your contribution at any time before the date of your next contribution. Simply log in to the system using your user name and password and make the necessary changes in the system.

Can I review my donation history online?


Yes. The site will allow you to view the complete history of your contributions, given either online or otherwise.

Will I still receive regular contribution statements from the church?


Yes. The church will continue to send year-end contribution statements to your address on file for tax purposes.

Can I designate my gift to a particular cause?


Yes, you can designate your gift to go to the General Fund or to the Building Fund. We may also add additional causes at specific times.

How will I know that I set up my gift correctly?


Immediately after submitting your contribution, you will receive an e-mail verifying your contribution.

I have additional questions about online giving that have not been addressed. Who can I talk to?


For any questions, concerns or comments about the online giving system, please contact George Wessel at GeorgeW446@aol.com, or Brandy Wilson at Brandy.Wilson@vgm.com.